Customer Service Advisor

Our client is looking for proactive Sales Advisors to join their dynamic team and embark on a new career, where hitting targets meets customer service, within a vibrant sales team structure. The starting salary for this role is £23,795 with an OTE of £32,795+ and an uncapped commission structure. You will be working 37.5 hour per week, 10am - 6pm with 1 in 4 Saturdays.

What’s in it for you?

· £23,795 and an annual uplift every April to say thanks!

· An uncapped commission structure.

· Hybrid working after completing a 3-month probationary period.

· 25 days annual leave, with the option to buy or sell 5 days.

· Access to 'Magpie’, their cutting-edge employee discounts platform.

· Up to £1,500 for personalised learning initiatives.

· Monthly team activities, pension scheme, office perks, employee assistance programme, and nurturing company culture in the heart of the Northeast.

About the company:

This is not just any company; they are innovators whose solution streamlines finances and minimises administrative hassle. When joining this team, you will be stepping into a supportive environment, where everyone collaborates to get the job done. With the latest employee engagement survey showing a score of 9.2/10 for workplace satisfaction, it’s a great office to be a part of.

What will you be doing?

This role is pivotal in the company's growth and strategy. Armed with warm leads, you'll engage potential customers via outbound calls, showcasing the perks of choosing them as a partner. As there is no cold calling involved, conversations are often meaningful with customers who have signed up through the website or via referrals. Managing your time and setting the bar high is important within this role as there are targeted KPIs to consider.

Who are we looking for?

Within this role, sales experience isn’t mandatory, and we consider candidates from a diverse customer service background, who excel at meeting targets and enjoy providing excellent customer service.

About you:

· Be confident and natural over the phone.

· Someone who is eager to boost earnings through an uncapped commission structure.

· Excellent time management and multitasking skills.

· Eager to learn and grow.

· Not afraid to speak up with new ideas.

If you love the sound of this role, click 'apply now’ and a member of our team will be in touch for a chat!