Customer Service Advisor

Job Title: Customer Service Advisor
Location: Raynesway, Derby
Job Type: Full-Time, Permanent
Working Hours: Monday - Friday, 8am - 5pm (40 hours per week)
Salary: £24,000 per annum

Are you passionate about delivering exceptional customer service? Do you have excellent communication skills and a desire to make a difference? If so, we have an exciting opportunity for you to join our team as a Customer Service Advisor in Raynesway, Derby!

Key Responsibilities:

• Handle customer inquiries and provide prompt, accurate information.
• Resolve customer issues efficiently and professionally.
• Maintain detailed and accurate records of customer interactions.
• Collaborate with other departments to ensure a seamless customer experience.
• Proactively identify opportunities to improve customer satisfaction.

Requirements:

• Previous experience in a customer service role is preferred.
• Excellent verbal and written communication skills.
• Strong problem-solving abilities and attention to detail.
• Ability to work independently and as part of a team.
• Proficiency with computer systems and software applications.

If you are dedicated to providing outstanding customer service and looking for a permanent role with a reputable company, we would love to hear from you!