Customer Service Advisor

An exciting role has become available to work with our client, a leading nationwide service provider. This is a fantastic opportunity for somebody looking for a first step in their career. Our client is keen to support you with your career progression.
This role is a permanent, full time position and is on site - based in Chandlers Ford.

Key benefits for the Customer Service Advisor:

• 23 days holiday plus bank holidays, rising to 28 days
• Discounts and savings hub
• Healthcare cash plan
• Cycle to work scheme
• Robust Employee Assistance Programme

Key skills/experience for the Customer Service Advisor:

• Outstanding communication skills both verbal and written
• Able to work under pressure in a fast-paced, ever-changing environment
• An eye for detail, taking pride in your work and willing to go the extra mile to ensure quality

Key accountabilities for the Customer Service Advisor:

• Answering incoming calls, ensuring excellent customer service throughout
• Logging customer call outs into the company's service system
• Updating and maintaining customer records
• Building rapport with customers by being professional, helpful, and flagging any customer concerns with the team

Please apply for the Customer Service Advisor role as directed!