Customer Service Advisor

• Temporary Customer Service Advisor
• Sheffield
• £23,000
• 4 Months

Elevation Recruitment Group is excited to partner with a renowned Sheffield-based software company to recruit a Temporary Customer Service Advisor. This role offers a fantastic opportunity for a dedicated individual to become part of a vibrant and forward-thinking team on a 4 month contract.

As a Customer Service Advisor, you will be the first point of contact for customers, providing excellent service and support. This role requires strong communication skills, a customer-focused attitude, and the ability to handle enquiries efficiently and professionally.

Customer Service Advisor Key Responsibilities:

• Handle customer enquiries via phone, email, and chat, ensuring prompt and accurate responses
• Provide product information and support to customers
• Resolve customer issues and complaints in a professional manner
• Maintain up-to-date knowledge of company products and services
• Log and manage customer interactions in the CRM system
• Collaborate with other departments to ensure customer satisfaction

Customer Service Advisor Requirements:

• Previous experience in a customer service or support role, preferably within software
• Excellent communication and interpersonal skills
• Strong problem-solving abilities and a customer-focused attitude
• Ability to work independently and as part of a team
• Experience with CRM systems is a plus

If you are a customer-focused professional looking for a temporary role, please apply!