Customer Service Advisor

Posted 22 August by Alma Personnel
Easy Apply

Register and upload your CV to apply with just one click

Our well-established client based in the Tamworth area are currently recruiting for a Full Time Customer Service Advisor to join their team on a temp to perm basis.

You will be working full time hours, Monday to Friday on a rotating shift pattern - 8am - 4pm, 9am - 5pm, and 10am - 6pm.

Main duties include:

  • Handle incoming telephone calls and assist customers with their enquiries.
  • Arrange appointments and handle customer bookings.
  • Deal with complaints and escalate if necessary.
  • Data entry into company system.
  • Place customer orders.
  • Deal with a large volume of telephone calls.

The ideal candidate will:

  • Have excellent communication skills.
  • Be confident working within a busy call centre environment.
  • Have excellent IT skills.

This is a temp to perm role so the successful candidate will need to be available to start immediately. After a successful temporary period, you will have the option to work from home.

If you feel you have the right skills and experience for this role, please apply now stating why you would be suitable.

Required skills

  • Appointments
  • Call Centre
  • Calls
  • Complaints
  • Customer Service
  • Large Volume

Reference: 53358767

Please note Reed.co.uk does not communicate with candidates via Whatsapp, and we will never ask you to provide your bank, passport or driving licence details during the application process. To stay safe in your job search and flexible work, we recommend visiting JobsAware, a non-profit, joint industry and law enforcement organisation working to combat labour market abuse. Visit the JobsAware website for information and free expert advice for safer work.

Report this job