�? Join Our Team as a Customer Service Advisor! �?

Are you a friendly and enthusiastic individual with a passion for helping others? We are looking for a Customer Service Advisor to join our dynamic team in Solihull! This temporary role is your opportunity to make a real difference in the housing industry while enjoying a cheerful and supportive work environment.

What You'll Do:
As a Customer Service Advisor, you will be the friendly voice on the other end of the line, assisting our customers with their inquiries and concerns. Your primary responsibilities will include:

• ?? Handling incoming calls and responding to customer inquiries with a positive attitude.
• ?? Managing email correspondence and ensuring timely responses.
• �? Providing information about housing services and processes.
• ?? Resolving customer issues efficiently and effectively, ensuring satisfaction.
• ?? Updating customer records and documentation accurately.
• �? Contributing to a positive team atmosphere and supporting your colleagues.

Who You Are:
We're looking for someone who possesses:

• Excellent communication skills, both verbal and written.
• A friendly and approachable demeanour.
• Strong problem-solving abilities and attention to detail.
• Experience in customer service (preferred but not essential).
• Housing knowledge an advantage.
• A proactive attitude and the ability to work independently.
• Basic computer skills and familiarity with CRM systems.

What We Offer:

• Competitive hourly rate ??
• A supportive team environment where your contributions matter ??
• Opportunities for growth and development in the housing industry ??
• A chance to make a positive impact in our community �?

Why Join Us?
At our company, we believe in creating a vibrant and welcoming workplace. You'll be part of a team that values collaboration, innovation, and a genuine commitment to customer satisfaction. We understand the importance of work-life balance and strive to provide an enjoyable and productive work environment.

Are you ready to bring your positive energy and customer service skills to our team? Don't miss this opportunity to shine! �?

How to Apply:
If you're excited about this temporary role in Solihull, we want to hear from you! Please submit your latest CV to be considered.

We can't wait to meet you! ?

Note: This position is temporary and based in Solihull.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.