Our well-established client based in the Tamworth area are currently recruiting for Part Time Contact Centre Agents / Customer Service Advisors to join their team on a temporary basis.

08:00 - 12:00 - 20 hours - Mon to Fri

13:00 - 17:00 - 20 hours - Mon to Fri

14:00 - 18:00 - 20 hours - Mon to Fri

Weekend Agents - 08:00 - 16:00 - 15 hours

Main duties include:

• Handle incoming telephone calls and assist customers with their enquiries.
• Arrange appointments and handle customer bookings.
• Deal with complaints and escalate if necessary.
• Data entry into company system.
• Place customer orders.
• Deal with a large volume of telephone calls.

The ideal candidate will:

• Have excellent communication skills.
• Be confident working within a busy call centre environment.
• Have excellent IT skills.

This is a temp role so the successful candidate will need to be available to start immediately.

If you feel you have the right skills and experience for this role, please apply now stating why you would be suitable.