Customer Service Agent
Posted 2 July by
Venus Recruitment Ltd
This varied role will be looking after customers from Tuesday to Saturday or Sunday to Thursday, with a mix of hours 8am-4pm, 9am-5pm,10am-6pm, 12-8pm. Hours are on a fixed rota so there’ll be no surprises from week to week.
When you join, you’ll have a great training programme to support you in providing the best service to customers. The role would suit bright, friendly candidates with some customer service experience, possibly in retail, hospitality, or a similar environment.
Customer Service Agents will be:
- Helping customers with email, phone, and live chat queries.
- Responding to queries and comments via Facebook, Twitter, and Instagram.
- Answering general queries about the website and mobile app.
- Supporting the management team as needed with general admin.
- Ability to juggle multiple tasks.
- Strong written and verbal communication.
- Quick to learn new systems and software.
- Happy in a busy team or working independently.
- Some flexibility with working hours.
- Good knowledge of MS Office and Google Docs and Sheets.
You'll be working in a modern, innovative company offering 25 days holiday, your birthday off, long service awards, free hot drinks and fruit, and many more benefits and perks. Apply now to join this ground-breaking business that’s committed to developing amazing careers!
Reference: 52583186
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