Customer Service and Operations Administrator

Operations Coordinator - Customer Service Executive - Administrator - Newcastle
A Fantastic role for a professional, engaging administrator with superb customer service skills, multi-tasking skills and ability and desire to work in a small team, but a fast-paced role!
If you have language skills in European, Turkish, Arabic, this is ideal, but not essential!
Fantastic customer service and admin role based in the TOON! Loads of variety, growing international business based in China.

Ace role for the Customer Service pros! £26,000 - £27,000 plus 36 days holiday !

Work with an awesome, multicultural team in a lovely little office in Newcastle.
You will get full training. This is a global business - European HQ is in Newcastle - growth across Europe, the Middle East and Africa in the next 3 years.
You’ll need flexibility, team play, administration skills and a strong understanding of customer service - phone and email. Providing excellent customer service, logistics and operational support to the business and customers via the phone and email!

Absolutely super Monday to Friday office-based role!
Speak to Natalie @ Duval!
Stable, long-term role with plenty of variety and full training provided. You bring your customer service mindset, administration abilities and be ready to rock!
Apply today - Start July / August 2024

The Role:

• Dealing with correspondence, phone calls and queries
• Customer service to provide for customers and work with customer service team in China
• Responsible for handling all orders from customers Order to Cash
• Close relationship with sales team
• Managing offices space and facilities, dealing with contracts with suppliers and insurance companies, health and safety policies, ordering stationery and furniture
• Freight purchasing assistance
• Monitoring staff travels with travel agent.

Ace role for someone local who can multi-task, learn and has good IT skills and a great attitude! Are you ready? Get started ASAP. Speak to Natalie at Duval!