Job Title: Customer Services Administrator
Department: Customer Services

Warehouse & Quality Checking Assistant

If you’re ready to step into a rewarding, long-term role with strong benefits and team culture, apply now for immediate consideration.

Location: Leatherhead, Surrey

Why You’ll Love Working Here - Benefits Include:

• Matched Pension Contributions - Up to 6% through a salary exchange scheme

• Private Healthcare (after 3 months) - Cover includes partner & children

• Health Cash Plan - For optical, dental, physiotherapy and more

• Group Life Assurance - Up to 6x salary

• Income Protection Insurance - Up to 75% salary cover after long-term illness

• Discounted Gym Membership

• Cycle-to-Work Scheme

• Tech Purchase Scheme - Spread the cost of laptops, tablets and more

• Interest-Free Rail/Bus Ticket Loans

• 24/7 Employee Assistance Programme - Including telephone and face-to-face counselling

• Mental Health Support - Access to myStrength, Second Medical Opinion, and other tools

• Toothfairy™ Dental App Access

• 25 Days’ Holiday plus UK Bank Holidays

• Free Onsite Parking

• Reimbursement of Professional Membership Fees

• Staff Social Events - Including summer parties, BBQs, and kick-off events

• Personal & Career Development - Strengths-based coaching and training

Purpose:
Provide excellent customer service across internal, external, UK, and overseas clients. Ensure timely processing of orders, stock, and customer queries, while supporting other departments as needed.

Key Responsibilities:
• Answer inbound calls and manage customer enquiries
• Set up and maintain customer records and price lists
• Process sales orders, invoices, and dispatch documentation
• Manage loan sets, consignment stock, and returned goods inspections
• Perform stock transactions, cycle counts, and works order processing
• Support tender submissions and general office duties

Skills and Attributes:
Team player with strong attention to detail
Organised, quick learner, good telephone manner
Experience (Desirable):
Customer service, stock/warehouse experience
Knowledge of MS Excel, Outlook, and database systems

If your application is successful, you will be contact shortly.
The job title and description in this advertisement may differ from the client's official job description/contract .We appreciate your interest in this role. E-Personnel Recruitment aims to acknowledge all applications, but due to the high volume of CVs we receive, this may not always be feasible.
You can apply with the utmost confidence to E-Personnel Recruitment directly, experts in both Permanent and Temporary Recruitment, and a proud member of the Recruitment & Employment Confederation (REC), the professional body for the recruitment industry. In the meantime, feel free to explore similar job opportunities on our website: e-personnelrecruitment.co.uk