Customer Service Coordinator

A dynamic and innovative business within construction are seeking a Customer Service Coordinator with building experience on a permanent basis. You will play an integral part in providing support to customers and contractors as well as other areas of the business across the UK.

Salary: £28,000 plus bonuses

Hours: Monday to Friday 8.30am to 5.30pm

Benefits: Competitive holiday entitlement plusbank/public holidays, Annual and on the spot bonuses, Health care plan, Salary sacrifice schemes, Subsidised social activities, Company pension, Profit sharing, Cycle to work scheme and a lot more.

Your main responsibilities are will be;

• Ensure contact is made with every customer following legal completion and maintain regular contact throughout
• Effective and professional communication with customers to correctly manage customer expectations.
• To issue documentation as and when required or requested to assist the homeowner in the use and understanding of their new home.
• To ensure accurate and speedy data input into the customer service operating system.
• Ensure the correct and effective co-ordination of remedial tasks with geographical radius.
• Effective communications with contractors and other third parties to ensure SLA compliance.

To be considered for this role you must be able to demonstrate the following;

• A strong understanding of Microsoft Word and Excel
• A good telephone manner and problem-solving skills
• Exceptional customer service skills
• Salesforce experience

If you think your skills and experience match the above then apply today with your up to date CV or alternatively for a quick response call and speak to Simon to discuss this role in further detail.

Our client is able to interview ASAP for a quick turnaround - so don't miss out!!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.