Customer Service Coordinator

Customer Service Coordinator required to support a small, and busy on-site team. This is a hands-on position, and the candidate must be adaptable. Working hours are Monday - Friday, 9.00am - 5.30pm. This will be a temp too perm position. Salary between £27,000 - £32,000 depending on experience.

The ideal candidate will be looking to develop into a Customer Service Site Manager role in the future.

Duties:

• Answering incoming calls
• Collating data and other information for the team
• Unpacking marketing material
• Putting marketing packs together
• Breakdown issues reported into specific defects
• Produce relevant remedial work instructions
• Keep purchasers regularly updated regarding the progress of individual issues
• Deal with all administrative functions as directed by other team members
• Liaising with clients on a daily basis booking in technicians and subcontractors

Benefits:

• £27,000 - £32,000
• On-site parking

Experience required:

• Previous administration experience
• Excellent customer service and communication skills
• Ability to organise a busy and varied workload, remain calm under pressure, and proactive in approach to tasks
• PC literate with Microsoft Excel, Word and Outlook skills

Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website.