Customer Service Executive

Posted 7 May by CMD Recruitment

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Customer Service Executive (35 hours per week!)
£22,000 per annum + bonus
Corsham, Wiltshire
Permanent

Are you a pro-active and engaging individual seeking their first role within sales? Would you love to work for a niche but growing team in Corsham? If so, we want to hear from you!

Due to continued growth my client is seeking an enthusiastic Customer Service Executive to join their dedicated team in Corsham. Reporting to the Sales Manager, your responsibility with be to develop existing customer contacts, find new customer leads and win new business.

Responsibilities:

  • Liaise directly with customers via telephone and email
  • Upsell and cross-sell products to existing customers
  • Focus on customer retention and new business opportunities
  • Occasional travel with both customer visits and exhibitions
  • Update and maintain customer details
  • General administrative duties

Person Specification:

  • Previous customer service experience is essential
  • Professional and engaging telephone manner
  • Self-motivated with great attention to detail
  • Confident liaising with people at all levels
  • Be able to provide a great level of service
  • Able to work on your own initiative

Hours of work will be Monday to Friday 9am to 5pm (35 hours per week).

Due to the client's location, you will require your own transport, but there is free on-site parking.

If you would like to join a company with exciting plans to expand over the next 5 years and the opportunity to make the role your own, then this is the position for you!

CMD Recruitment endeavour to respond to all applicants via email or phone to inform you of the outcome of your application.

Required skills

  • sales
  • customer service
  • administration
  • order processing

Application questions

Previous customer service experience?
Drive and have your own transport?
Available at short notice?

Reference: 52596209

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