Customer Service Executive

Posted 5 days ago by Duval Associates Ltd

Customer Service Administrator - Superb Operations / Administration and Customer Service role based in Newcastle upon Tyne.
Fantastic role, loads of variety, working for a growing Chinese business.
Cracking role, one for the customer service PROS - Office based in Newcastle.
£26,000 - £28,000 Salary plus insane 36 days holiday, lovely multicultural team, great bunch of people!

You will get full training. This is a global business - European HQ is in Newcastle - growth across Europe, the Middle East and Africa in the next 3 years.
You’ll need flexibility, team play, administration skills and a strong understanding of customer service - phone and email. Providing excellent customer service, logistics and operational support to the business and customers via the phone and email!

Absolutely super Monday to Friday office-based role!
Speak to Natalie @ Duval!
Stable, long-term role with plenty of variety and full training provided. You bring your customer service mindset, administration abilities and be ready to rock!
Apply today - Start end July / August 2024!

The Role:

  • Dealing with correspondence, phone calls and queries
  • Customer service to provide for customers and work with customer service team in China
  • Responsible for handling all orders from customers Order to Cash
  • Close relationship with sales team
  • Helping managing bookkeeping
  • Accounts payables
  • Accounts receivables
  • VAT returns (in various Western Europe countries)
  • Managing offices space and facilities, dealing with contracts with suppliers and insurance companies, health and safety policies, ordering stationery and furniture
  • Freight purchasing assistance
  • Monitoring staff travels with travel agent.

Ace role for someone local who can multi-task, learn and has good IT skills and a great attitude! Are you ready? Get started ASAP. Speak to Natalie at Duval!

Reference: 52956544

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