Customer Service Executive

• Job Type: Permanent
• Location: Hybrid working
• Salary: Competitive

An established organisation is seeking a Customer Service Executive to join their team on a permanent basis. This role offers hybrid working and is an excellent opportunity for an individual with a strong background in customer service within an office-based environment.

• Answering phone calls and managing customer inquiries with professionalism and courtesy.
• Engaging in customer interaction to ensure a high level of service and satisfaction.
• Liaising with suppliers to resolve issues and maintain supply chain efficiency.
• Keeping the customer database updated with accurate and current information.
• Performing general administrative tasks to support the customer service function.

• Proven experience in a customer service role within an office environment.
• Excellent communication and interpersonal skills.
• Ability to multitask and manage time effectively.
• Proficiency in using office software and customer relationship management systems.
• A team player with a positive attitude and the ability to work independently.

• Competitive salary with potential for growth.
• Hybrid working model to support work-life balance.
• Opportunity to work within a supportive and dynamic team.

To apply for the Customer Service Executive position, please submit your CV and cover letter online.