![Job image banner](https://resources.reed.co.uk/brandedjob/banners/resized/Banner_147937.png)
Customer Service Executive
Our client is a leading global logistics provider. With services ranging from domestic and international express delivery, e-commerce shipping and fulfilment solutions, road, air and sea freight, to supply chain management, consumer retail services, technical support and more. They are looking for a Customer Service Executive.
The Customer Service Executive will be responsible for end-to-end control of all shipments coming into and out of the Roadfreight depot.
What’s on offer for the Customer Service Executive
- Free parking
- Pension scheme
- 25 days holidays (plus bank holidays)
Duties & Responsibilities
The Customer Service Executive will have several duties, including:
- Manifest daily export trailers and send related pre-advice
- Update collection and delivery status in a timely manner.
- Responsible for web bookings.
- Monitor, chase and process all POD ensuring timely updating of internal system.
- Chase delivery agents for all outstanding POD.
- Working with Warehouse and Transport teams to ensure smooth and efficient movement of all shipments.
- Customer Service - dealing with queries from customers, subcontractors and drivers and assist in their enquiries via phone and email
Skills & Experience
- Excellent customer service
- Ability to use freight management systems
- Excellent attention to detail
- Excellent communication skills.
- Strong Microsoft Excel, Word and Outlook experience
If you are interested in the Customer Service Executive position, send your application through or give us a call to be the first to apply!
Required skills
- Customer Service
- Enquiries
- Management
- Microsoft Excel
- Supply Chain Management
- Technical Support
- Warehouse
- Express Delivery
Reference: 53089624
Please note Reed.co.uk does not communicate with candidates via Whatsapp, and we will never ask you to provide your bank, passport or driving licence details during the application process. To stay safe in your job search and flexible work, we recommend visiting JobsAware, a non-profit, joint industry and law enforcement organisation working to combat labour market abuse. Visit the JobsAware website for information and free expert advice for safer work.
Report this jobNot quite what you are looking for? Try these similar searches
Replace a job alert
Replace a job alert
Get Job Alerts straight to your inbox
"Office Assistant jobs in London"
Your Job Alert has been created and your search saved.
'Saved search name'