Customer Service Representative

Posted 2 August by CCR Recruitment Group
Easy Apply
£30,000 per annum, inc benefits
London , South East England
Permanent, full-time

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Posted by CCR Recruitment Group

Temp to Perm - Customer Service Representative

Monday - Friday normal business hours

London

£13.50 plus excellent benefits

About Our Client

Our client is a fast-growing specialist in their field. Who are looking for a customer service representative on a temp to perm basis.

Responsibilities:

  • Deliver top-notch customer service, consistently exceeding expectations.
  • Resolve customer issues, complaints, and inquiries efficiently.
  • Manage conflicts effectively and provide meaningful solutions.
  • Record detailed notes in the CRM system after each interaction.
  • Anticipate customer needs and ensure compliance with regulations.
  • Handle damage, loss, and contract management.
  • Build strong, lasting relationships with customers.
  • Collaborate with other teams to meet and exceed targets.

Benefits Offered by Our Client:

  • Equity package
  • Performance-based bonuses and commissions
  • Flexible leave options
  • Health and wellbeing benefits
  • Employee assistance program
  • Learning and development platform

Required skills

  • Compliance
  • CRM
  • Customer Service

Reference: 53227117

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