Customer Service Representative
Temp to Perm - Customer Service Representative
Monday - Friday normal business hours
London
£13.50 plus excellent benefits
About Our Client
Our client is a fast-growing specialist in their field. Who are looking for a customer service representative on a temp to perm basis.
Responsibilities:
- Deliver top-notch customer service, consistently exceeding expectations.
- Resolve customer issues, complaints, and inquiries efficiently.
- Manage conflicts effectively and provide meaningful solutions.
- Record detailed notes in the CRM system after each interaction.
- Anticipate customer needs and ensure compliance with regulations.
- Handle damage, loss, and contract management.
- Build strong, lasting relationships with customers.
- Collaborate with other teams to meet and exceed targets.
Benefits Offered by Our Client:
- Equity package
- Performance-based bonuses and commissions
- Flexible leave options
- Health and wellbeing benefits
- Employee assistance program
- Learning and development platform
Required skills
- Compliance
- CRM
- Customer Service
Reference: 53227117
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