Customer Service Representative

Customer Service Representative

Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced and dynamic environment? Do you have experience of Business to Business Customer Service?

If so, we have an exciting opportunity for you!

Our client, a well-established company in the Bracknell area - RG12 8HT, is seeking a Customer Service Representative to join their team. As a Customer Service Representative, you will play a vital role in ensuring customer satisfaction by providing exceptional service and support to clients.

Skills and Qualifications:

• Minimum secondary level education with relevant work experience
• Good written and verbal communication skills in English
• Experience with SAP and Salesforce is desirable
• Ability to adapt quickly to new systems and processes
• Experience in supply chain and logistics is a plus
• Strong attention to detail and numerical accuracy
• Expeirence of business to business Customer Service essential

As a Customer Service Representative, you will be responsible for:

• Liaising with business partners on customer relationship management using SalesForce functionality
• Providing service and support through various systems across a wide range of products
• Collaborating with internal stakeholders to ensure the highest level of service and timely resolution of queries.
• Ensuring all transactions meet compliance standards and defined Service Level Agreements

We are looking for candidates with at least 2-3 years of experience in a B2B customer service role, who can demonstrate a strong understanding of SAP and Salesforce. The ideal candidate will be on-site for at least one day a week, with the option to work remotely for the remaining days.

This is a fixed-term contract with a competitive hourly rate ranging from £ 13.15 to £16.44. The assignment length is 2 years, and the working pattern is 8.30-5.pm.

If you are a customer-centric individual who thrives in a dynamic and challenging environment, we want to hear from you! Join our client's team and make a significant impact on their customer service operations.

Applicants must be local to Bracknell as may be required to work full time in the office or 50% hybrid.

To apply for this exciting opportunity, please submit your CV. Please note that only shortlisted candidates will be contacted. Thank you for your understanding.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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