CUSTOMER SERVICE & SALES ADVISOR

CUSTOMER SERVICE & SALES ADVISOR

***A great opportunity to join a leading, successful, award-winning insurance company in central York.

Offering amazing benefits, excellent starting salary and room to progress your career.

Our client, a leading Insurer are looking to recruit passionate and enthusiastic Individuals to join their thriving Customer Service Team! You will be working within a dynamic team in a modern and exciting office, providing support to the companies vast and interesting client base.***

WHAT YOU WILL WANT TO KNOW

• £25 000 pa
• Start date 2nd September
• AMAZING Working hours 9am - 5pm Monday to Friday
• Hybrid working once training complete.
• £350 towards a gym or sports membership of your choice
• £300 festive hamper (choose from luxury food and premium wine)
• Medical coverage
• 25 days holiday with opportunity to buy 5 extra days holiday.
• 2 'You’ Days - Take time off for birthdays, celebrations, or family time, or to simply binge watch a new season of your favourite show
• Sharesave scheme
• Pension, critical illness cover, life assurance

A SNAPSHOT OF THE CUSTOMER SERVICE ADVISORS DAY

• Dealing with incoming calls and all general enquires
• Providing the very best customer service and delivering an honest and helpful service
• Dealing with queries and helping to resolve sometimes difficult or sensitive situations
• Having in depth conversations with customers and retaining their business by building long standing relationships and introducing them to better suited products
• Understanding the customers needs in order to deliver the right quotation
• Working on the CRM system to update information
• Working towards targets and KPI’s

Does this sound like a good fit for you? Please read on for the essential skills our client is hoping you will be able to showcase:

• Excellent communication skills - It is a necessity to be able to communicate both verbally and in writing in a professional, clear and effective manner.
• Organisational skills.
• Experience working towards KPI’s
• Working as an individual and part of a team