Customer Service Supervisor
Customer Service Supervisor
£30,500
We are delighted to be on the lookout for a new Customer Service Supervisor to join a brilliant company based in Southall!
They are looking for someone who has strong customer service experience, as well as someone who as managed a team!
Do you have strong communication skills? Are you a super organised individual? Do you have a good understanding of using excel?
If this sounds like you…
APPLY TODAY!!
Customer Service Supervisor Duties:
- Conduct one to ones and appraisal reviews on performance and behaviours
- Creating development plans for each employee
- Issuing weekly reports on individual performance
- Manage rotas and annual leave requests
- Conduct investigations and disciplinaries when needed
- Drive team engagement in call plans
- Handle customer escalations and complaints
Customer Service Supervisor Benefits:
- Free onsite parking
- Bonus
- Pension
- Life assurance
- Staff discount
Reference: 53225649
Please note Reed.co.uk does not communicate with candidates via Whatsapp, and we will never ask you to provide your bank, passport or driving licence details during the application process. To stay safe in your job search and flexible work, we recommend visiting JobsAware, a non-profit, joint industry and law enforcement organisation working to combat labour market abuse. Visit the JobsAware website for information and free expert advice for safer work.
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