Customer Services Executive - Central London -£50k
deverellsmith
Customer Services Executive - Central London -£50k
2 days ago by deverellsmith
deverellsmith jobs
Customer Services Executive - Central London - £50,000

12 month fixed term contract, commencing May/June 2025

If you take real pride in delivering five-star service, love building genuine relationships, and want to work somewhere that truly values quality, this could be the role you've been waiting for.

Seeking s proactive New Homes Customer Services Executive to guide new homeowners through every step of their journey, from exchange of contracts to the end of their two-year warranty. You'll work across two of London's most prestigious new developments in Waterloo and Canary Wharf.

Why you'll love it here:

  • Pride in excellence. You'll deliver service that genuinely makes a difference to people's biggest life moments.

  • Independence. You'll be trusted to manage your own portfolio with the support of a professional, experienced team.

  • Beautiful surroundings. Work in two stunning, high-end developments you can be proud to represent.

  • Career growth. Flexible working options, strong benefits and a real commitment to development; your future is taken seriously here.

What you'll be doing:

  • Acting as the trusted point of contact for homeowners, keeping them informed and supported.

  • Carrying out home demonstrations, inspections, and flawless handovers.

  • Managing any defects sensitively and efficiently, working closely with contractors.

  • Helping move-ins run smoothly, from booking lift access to welcoming clients on day one.

  • Keeping detailed, organised records on Salesforce, ensuring every client interaction is tracked.

Key details:

  • Full-time, Monday to Friday, 8:30am - 5:30pm

  • Closing date: 8th May 2025

If you're ready to join a team that values your pride, professionalism, and care, we'd love to hear from you.

#114 #111

Skills
  • Customer Care Customer Service Excellence Client Relationship Management Defect Management Snagging/Handovers Property Management Homeowner Liai
Reference: 54907700
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