Customer Success Executive

£24,100, rising to £27,600 + Brilliant Benefits + Hybrid working
Multiple Vacancies - NO EXPERIENCED NEEDED!

Do you have a passion for providing excellent customer service?
Would you like to work for a company that has been awarded as Top Employer for the third year running?
Looking for a company that will offer 6 weeks holiday a year?

My client, an award winning and highly regarding insurance company based in Gloucester are looking for Claims Handlers to join their growing and fast-paced team.

Responsibilities:

• You will provide excellent customer service via telephone and email to customers ensuring you are always friendly and professional
• Liaising with other departments when needed
• Administration tasks when needed
• Establishing the needs of the customer, fact finding and having an inquisitive nature to ensure correct information is requested and obtained.

About You:

• No previous experience within insurance required
• A passion for customer service
• Someone who thrives in a customer service environment
• Ability to work under pressure and multi-task
• Outgoing personality

Benefits:

• A competitive pension for which the company will pay twice the amount.
• Full training provided
• Generous number of holidays with the option to buy 10 additional days.
• Discretionary annual bonus based on personal and company performance.
• Flexible benefits package (private medical insurance, health and dental plans, free life assurance policy, discounted gym membership, cycle to work scheme as well as discounts with a wide range of retailers)
• Wellbeing activities - support groups, yoga, mindfulness sessions, Sports and Social Club events and more
• Fantastic office space with parking available

If this role is of interest to you then please get in contact with Jade at i2i Recruitment today for immediate consideration! We like to speak to every application, but due to the current climate this is not always possible. If you have not heard from us within 5 working days, please assume that you have been unsuccessful in this instance.