Customer Support Administrator

Job Title: Customer Support Administrator

Salary: £27,000

Location: Coleshill, Birmingham

Hours: 9am-5pm Monday to Thursday, 9am - 4pm Friday

Overview

Working within the customer service team for a company committed to working with sustainable materials to reduce waste and consider the environmental impact of everything they do.

Duties and responsibilities

• Liaising with existing customers by phone and email
• Taking orders and processing through the system
• Ensure an excellent customer experience at all times
• Manage and maintain business by building on relationships
• Follow business processes and update computer systems
• Building and maintaining effective internal and external stakeholder relationships
• Working to ad hoc incentives

Experience Required:

• Excellent communication / interpersonal skills
• Numerate
• Computer literate
• Ability to work as part of a team
• Ability to think and react fast and accurately and be proactive
• Team player
• Target driven
• An achiever
• Effective time management

In return for your hard work, you will earn a starting salary of £27,000 plus profit share and excellent benefits.

For more information, please call Morgan Parkes Recruitment or email your CV.

Morgan Parkes Recruitment Ltd operates in the UK and can only process applications from candidates who are currently eligible to live and work in the UK. We operate a strict equal opportunities policy.

Personal data you supply will be used for contacting you via telephone or email about our service. Your data will be kept securely and retained in line with GDPR regulations. You have the right to withdraw your consent to the use of your personal data for the specified purpose at any time.