Customer Support Executive

Do you love providing amazing customer service? Our fantastic client are on the lookout for a dedicated customer service and administration team player to join their them.

Main duties and responsibilities with the Customer Support Executive will include:

Daily management of the assigned customers, entering orders onto the system ensuring they scheduled in a timely manner

Liaising with the Sales team

Monitor orders and verify deliveries

Build excellent relationship with the customers

Provide product knowledge

Update on orders and contracts

Providing customer support and ensure resolution for any queries or complaints

Providing support to the Sales team

Any adhoc admin duties to support where necessary

To be considered the Customer Support Executive:

Have a passion for providing exceptional customer service

Use of inhouse systems, SAP or accounts systems would be highly beneficial

Have strong MS office package skills

Excellent communicator

Have customer experience

In return my client offers a stunning new office working environment in a role which offers the opportunity to support in a varied role. Apply now for the opportunity to be considered for this fantastic team and company!