Customer Support Executive

Due to expanding operations in Northern Ireland, my client has a vacancy for a Customer Support Executive to join their thriving team.

We are looking for a Customer Support Executive to act as an intermediary between us and our customers. The key functions and responsibilities of this role will include:

• Inbound/Outbound Sales: Engage with new and existing customers.
• Customer Advice: Provide advice on finance products and services.
• Client Liaison: Communicate with clients, updating them on their customers' finance applications.
• System Management: Accurately manage and maintain customer records, and submit customer applications to our finance lenders.
• Communication: Handle emails and manage inbound/outbound call queues.
• Document Review: Ensure all customer documents are up-to-date and accurate.
• Target Achievement: Meet and exceed individual and team targets on a daily, weekly, and monthly basis.

• Sales Experience: 1+ years of inbound and/or outbound sales experience with high call volume is essential.

• Teamwork and Initiative: Ability to work as part of a team and independently to meet deadlines.
• High-Pressure Handling: Ability to manage a fast-paced environment with high call volumes.
• Sales Drive: Motivation to hit sales targets and progress within the role and department.
• Sales Interest: Genuine interest in sales and the associated administrative tasks.

This opportunity is hybrid with 1-2 days a week in the office.

• Competitive salary 22 - 25k per annum.
• Hybrid with flexible working hours between Monday to Friday.
• Bonus & incentive structure with uncapped commission.

If you are passionate about sales and looking for a role that offers growth and flexibility, this could be the perfect opportunity for you!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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