Customer Support Manager, Amazon Freight EU
Customer Support Manager, Amazon Freight EU
BASIC QUALIFICATIONS
- University Education: Master or Bachelor degree in Engineering, Supply Chain Management or similar- Advanced knowledge of Excel (Pivot Tables, VLOOKUP)- Advanced English (spoken, written)- Strong analytical background- Comfortable in ambiguous situations- Proven significant experience of building and managing teams across different levels of expertise- Proven experience in Customer contact / operations/supply chain/logistics/e-commercePREFERRED QUALIFICATIONS
- MBA preferred- Communication skills in other languages: German, French or Italian- Experience in using SQL and databases in a business environment- Experience identifying automation opportunities and managing changeAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial + (tel:+). If calling from Ireland, please dial + (tel:+).Reference: 52776283
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