Customer Support

Posted 2 July by Everpool
Easy Apply
£24,000 per annum
Crewe , Cheshire
Permanent, full-time

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Posted by Everpool
Do you have an excellent customer service manner, with the ability to trouble shoot and resolve customer queries quickly and efficiently?

You should have previous experience in a customer service or a service support role, with excellent communication skills and a strong attention to detail, with the ability to clearly and concisely explain and communicate faults and diagnostics.

Full-time - Monday-Thursday 9am-5.30pm and Friday – 9am.3pm

Salary: £24,000

Work Location: Office based you must be prepared to reliably commute or plan to relocate to the Crewe area.

Benefits and additional information:

  • Expanding year on year – be part of the growth of one of the first Telecom companies in Cheshire!
  • Monthly incentives and engaging staff events
  • Early finish every Friday.
  • Flexible working – no need to book holiday for your health-related appointments
  • Competitive, uncapped commission structure
  • Warm desk and leads
  • Comprehensive initial training and ongoing support
  • Exceptional commission opportunities
  • 21 days holiday plus bank holidays
  • Birthday off
  • Free refreshments and hot and cold drinks on site
  • On site parking
The Role

Our client is one of the leading and trusted Telecom partners to businesses across the UK.

Their exceptional customer service sets them apart in a very competitive market. With clients coming back time and time again, for repeat business.

What will you be doing?

Identify faults and explain quick fixes, for the likes of handset, telephony and broadband issues.

Servicing a number of customers, from different industries who are using a variety of services, provided by our client.

You must be confident that you can communicate to key decision makers and board level staff members and suppliers.

You must be computer literate, able to pick up process and systems quickly.

How to Apply

You can click apply here, or you can contact Josie on

Please note – there is currently no sponsorship offered with our client and only those with the full right of work in the UK, will be considered for the position.

Reference: 53009302

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