The following job is no longer available:
Cutomer Service Coordinator

Cutomer Service Coordinator

Posted 6 June by Insight Select Ltd
Easy Apply Ended
£33,000 - £35,000 per annum
North West London , London
Permanent, full-time
View all jobs
Posted by Insight Select Ltd
Customer Coordinator – Up to £35,000 + bonus based in North West London – Property sector

My leading luxury property development client is seeking a Customer Coordinator to support to the Customer Service Managers in liaising and coordinating between purchasers, their agents, contractors and all departments within the business, this role will be based at a current site near Ealing. 

Duties Include:
  • Provide overall administrative support to the Customer Service Department.
  • Be the first point of contact to Customers relating to telephone enquiries to the department.
  • Raise Site instructions, Minor Works Orders and process invoices ensuring records are kept updated and relevant documentation.
  • Updating customers during the course of defects being closed.
  • Input customer details and plot details onto the database.
  • Log all calls coming into office onto database and pass on to the relevant recipient.
  • Produce information for Board Reports and Management reports.
  • Assist in the co-ordination of handover packs.
  • Updating related parts of the business, 3rd party agents and solicitors on anticipated completion dates of customers’ homes
  • Diary management for managers/site managers & other contractors

Experience / Skills Required:
  • Ideally have working knowledge of the property and construction industries
  • Excellent administration and coordination skills
  • Excellent communication skills with the ability to build good relationships with Customers, business contacts and internal teams
  • Organised with the ability to multitask
  • Professional and forward thinking

Reference: 52812944

Please note Reed.co.uk does not communicate with candidates via Whatsapp, and we will never ask you to provide your bank, passport or driving licence details during the application process. To stay safe in your job search and flexible work, we recommend visiting JobsAware, a non-profit, joint industry and law enforcement organisation working to combat labour market abuse. Visit the JobsAware website for information and free expert advice for safer work.

Report this job

Not quite what you are looking for? Try these similar searches