Cycle Hire Scheme Operative

Do you have a passion for excellence and enjoy helping people? Are you looking for job security and career opportunities? Do you enjoy great job satisfaction, ensuring operational needs are at the heart of your interactions?

If you answered yes to all of the above, we want to hear from you today!

Adecco are working in partnership with Serco to recruit mobile operatives to work as an essential service worker, where you will be a vital member of the team and the operation.

Every assignment at Serco comes with the following benefits to you:

• Long term ongoing assignments, with permanent opportunities offered regularly
• Up to 33 days paid holiday a year
• Weekly Pay
• Exclusive access to Adecco Associate Benefits including retail and leisure discounts, and Mental Health support
  
  

  Our Client is dedicated to providing convenient and eco-friendly transportation solutions through the London Cycle Hire Scheme bike-sharing program. They are committed to enhancing urban mobility and improving the customer experience. We are currently seeking proactive and reliable Mobile Operatives to manage our bike docking stations and ensure smooth operations for our users.

  Key Responsibilities:

  • Manage the overflow of customers at docking stations, ensuring bikes are docked efficiently.
  • Stack docked bikes at designated spaces and secure them with locks.
  • Relocate bikes to neighbouring hubs or stations to maintain availability and balance.
  • In the evening, return stacked bikes to docking stations for customers to hire.
  • Provide high levels of customer service, addressing any queries or concerns from users.
  • Maintain accurate records of tasks performed and any issues encountered.
  • Communicate effectively with the team and report any maintenance needs or operational issues.
  • Adhere to all health and safety regulations and company policies.

  Qualifications and Skills:

  • Previous experience in a similar role or in customer service is preferred.
  • Strong organisational skills and attention to detail.
  • Excellent customer service skills and the ability to handle inquiries professionally.
  • Ability to work independently and as part of a team.
  • Valid driver's license and willingness to travel within the city/region.
  • Flexibility to work various shifts, including evenings and weekends.
  • Physical fitness to handle and move bikes regularly.

Working at Serco, you'll have a can-do attitude with genuine passion and enjoy helping people. And with us, you're not just another employee. You're an individual, and this is how you'll be treated. With your dedicated management team with you every step of your career, you'll be joining us in a proudly diverse and inclusive workplace.

If this sounds like the job you are looking for, click apply today!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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