Datacentre Infrastructure Operations Manager

Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

We are seeking an experienced Operational Datacentre Infrastructure Manager to join our team. As the Datacentre Infrastructure Manager, your primary responsibility will be to plan, organize, and manage the Operational staff in the technology space to ensure the stable operation of our Gallagher IT infrastructure. You will be responsible for developing, maintaining, supporting, and optimising key functional areas, specifically in VMWare, Server, Virtualization, and Data Centre Hosting.

In this role, you will schedule and oversee activities to resolve escalated hardware and software problems in a timely and accurate manner. You must be an expert in the specified disciplines and have previous management or team lead experience. As the local/in-region subject matter expert (SME) and point of escalation for Gallagher UK and EMEA regions, you will lead Datacentre initiatives/projects and collaborate with stakeholders to improve the Global Datacentre Architecture.

• Plan, organize, and manage the Operational staff in the technology space.
• Ensure the stable operation of the organization's IT infrastructure in accordance with global standards.
• Develop, maintain, support, and optimize key functional areas, including VMWare, Server, Virtualization, and Data Centre Hosting.
• Schedule and oversee activities to resolve escalated hardware and software problems.
• Serve as the local/in-region SME and point of escalation for GGB-EMEA.
• Lead Datacentre initiatives/projects to improve the Global Datacentre Architecture.
• Collaborate with stakeholders to identify and implement improvements in the datacentre environment.

• Extensive experience in VMWare, Server, Virtualization, and Data Centre Hosting.
• Proven management or team lead experience.
• Strong problem-solving and troubleshooting skills.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively with stakeholders.
• Knowledge of global datacentre standards and best practices.
• Relevant certifications (e.g., VMWare Certified Professional) will be an advantage.

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance

Other benefits include:

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back-up family care
• And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Should you require reasonable adjustments to your application, please get in touch with . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.