Democratic Services Officer

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Are you driven to make an impactful change Join us as a Democratic Services Officer —an exciting opportunity to shape UCU's elections! Apply now!

Reference: DSO1

Location: London (NW1)

Salary: £60,756 p.a. including London Allowance

Job Type: Full – Time, Permanent (35 Hours PW)

Close Date: 23rd July at 10:00am

About Us:

The University and College Union (UCU) represents over 120,000 academics, lecturers, trainers, instructors, researchers, managers, administrators, computer staff, librarians and postgraduates in universities, colleges, prisons, adult education and training organisations across the UK. We also have members in the private sector, for example in private training agencies and language schools, as well as members working on a freelance basis. Students training to teach in post-school education also belong to UCU.

Democratic Services Officer – Key Responsibilities:

UCU’s Democratic Services team is seeking a Democratic Services Officer to join their team. In this exciting role, and reporting to the Head of Democratic Services, your main duties will be:

- Administering and advising on UCU’s NEC and other elections within UCUIssuing notices and communications relating to multi-employer industrial action ballots and industrial action

- Attending UCU’s annual Congress (a 4-day commitment, outside London), NEC meetings and other meetings as required

- Supporting the business committee of UCU’s annual Congress, under the direction of the Head of Democratic Services

- Responsibility for the systems of recording Congress and conference decisions

- Supporting the other work of the team, as necessary

Democratic Services Officer – You:

- Must be educated to GCSE level or equivalent (inc. maths & English)

- Experience in working in a similar role or understanding of working for a trade union

- Experience of applying rules-based systems of administration (e.g., election administration) and advising others on such systems

- Experience of using database systems and Microsoftapplications to an appropriate level for the role

- Sound administrative skills, including the ability to identify and structure appropriate systems for the organisation of information

- Formal minute-taking skills

- Strong interpersonal skills, including the communication of complex information

- A commitment and ability to apply the principles of equality and inclusion

Democratic Services Officer – Benefits:

- Generous holiday entitlement of 35 days annual leave plus 8 bank holidays, and 8 closure days with a pro-rata entitlement for part time staff

- Disability and Special leave arrangements

- Enhanced Maternity, Adoption, Paternity and Shared Parental Leave schemes

- An Employee Assistance Programme that provides access to 24-hour confidential counselling

- Award-winning Physiotherapy Advice Line service

- Health Assessment

- Flexitime scheme available

- Enrolled to the Universities Superannuation Scheme (USS) where currently the employee contribution is approximately 6.1% of salary and the employer contribution is approximately 14.5% of salary

- UCU’s scheme to pay 50% of the net cost of childcare

- Interest free season ticket loans to cover the cost of a second-class season ticket between home and the office

- Vouchers for eyesight test and the purchase of a basic pair of glasses, where these are required for DSE use

- Training and developmental support including access to over 300 eLearning modules through UCU’s online Training Room

Diversity & Inclusion Monitoring:


We welcome applications from disadvantaged communities to ensure our workforce is diverse. Even if not selected, please complete the diversity and inclusion data when applying to help us encourage a diverse range of candidates.

Equal Opportunities:

UCU is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Application Process:

To apply for this exciting Democratic Services Officer role, please submit your CV along with the completed application form by 10:00 AM on July 23rd. Interviews will take place on August 6th.

Required skills

  • Service Officer

Reference: 53010373

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