Desktop Support / Tech Bar. L2 Engineer

If you have a passion for technology and thrive in a fast-paced, customer-focused environment, we want to hear from you!

Join our client who is a leading global insurance firm dedicated to excellent service and a supportive work environment.

Role: L2 Desktop Support Technician

Location: Fenchurch Road, London

Contract: 6 months

Start Date: Immediately

• Provide Level 2 Desktop and VIP support, troubleshooting hardware, software, mobile devices, and resolving issues with Citrix, VDI, and Office 365.
• Manage incidents with ServiceNow, handle hardware builds with Autopilot, maintain inventory and documentation, and support meeting rooms (Teams, Webex, Zoom).

Required Tech Stack:

• Hardware: Troubleshooting experience.
• OS: Windows 10/11.
• Management Tools: Intune, Autopilot, ServiceNow.
• Applications: Office 365, Citrix, VDI.
• Networking: TCP/IP, VPN.
• Security: Active Directory, Group Policy, Security/Anti-Virus, MFA.
• Mobile Devices: MDM platforms (iPhones/iPads/Androids).

Qualifications:

Degree in Computer Engineering, Computer Science, or related field/technical experience.

If you're ready to take your skills to the next level and make a difference in a dynamic environment, we want to hear from you! Apply now or send your CV to sharmistha. ghosal @ randstad .co .uk

Randstad Technologies is acting as an Employment Business in relation to this vacancy.