Detention Custody Officer

Detention Custody Officer

Manston, Kent and surrounding areas – must live within a commutable distance

Salary: £31,566.20 per annum

42 hours average working week

Permanent, full time

Operational 24/7 shift pattern including nights, days and weekends. Average of every other weekend.

As Seetec Recruitment Solutions continues to support the growth of their clients operational teams at Manston’s Short-term holding facility in Kent, they are actively seeking candidates who are looking to join the team and be a part of their ongoing success.

Here’s what you need to know about the role:

Within the role you will be there to support and guide vulnerable detainees who are seeking asylum, whilst the Home Office conduct their initial immigration screening checks, working in an environment that provides an Empathetic trauma-informed security service. You will also be responsible for the individuals whilst they are being interviewed.

Direct experience is not necessary (as full training is provided) They are looking for individuals who want to join their mission in empowering people to make positive life choices and help to transform their lives.

The Responsibilities within this role include, but are not limited to:

• Working with our operational team to create a safe, secure and friendly environment where detainees can access support and services
• Build strong relationships with detainees to ensure they feel supported, guided in the right direction and understood whilst in our care
• Ensure that all detainees can communicate with our partners and receive help and support; whether this be medical, welfare, faith or cultural provisions they require
• Operate regular transfer to allow for the Home Office processing of asylum and immigration claims

Some of the skills and experience they will be looking for: (in-line with their core values)

• To remain open-minded
• The ability to deal with challenging situations
• To be caring and transparent
• Be able to work collaboratively
• To be accountable within your role

Our client is not looking for candidates that tick every box, all they ask is that they’re able to support, empathise with and reassure vulnerable people. Ensuring they are a kind, compassionate individual who is adaptable to changing needs and priorities and has great communication skills.

Additional Information

• 48 week rolling rota
• 11.25 or 11.5-hour shifts - manageable shifts
• Face-to-face time on shift with your people manager
• Work every other weekend only
• Car share (8 people on each line)
• Night shifts at regular intervals, which means a week off following each set of nights – excellent work/life balance

In return for your hard work and dedication, our client is offering a salary of £31,566.20per annum, along with a great range of benefits which includes but are not limited to:

• Company pension
• Cycle to work Scheme
• Life Assurance
• Enhanced annual leave scheme
• Wellbeing days
• Enhanced Maternity & Paternity
• Occupational sick pay
• Mentor programmes

There will be 5 weeks training - 40-hours per week, salary of £30,063.13 p/a during training and until your clearance (eDBS and CTC) comes through. Once training is complete, you will operate on-site in a shadowing capacity.

If successfully shortlisted, you will be invited to attend a short assessment interview

INDLS