Digital Forensics Laboratory Manager

Are you passionate about cracking digital codes and uncovering hidden truths Our client is all about solving digital mysteries and safeguarding.

If you're a dynamic leader, have grass roots experience of digital forensics and a good sense of humour, they would love to have you join their team!

Job Purpose:

Lead the digital forensics lab to excellence, managing the department's performance as a centre of excellence in line with the ACPO Good Practice Guide for Digital Evidence, Criminal Procedure Rules, and Civil Procedure Rules.

Duties and Responsibilities:

Management:

• Team Supervision: Take charge of supervising the digital forensic lab, ensuring they follow procedures, maintain quality standards, and meet client expectations.
• Performance Reviews: Help your team grow with regular performance reviews and personal development plans.
• HR Collaboration: Work with HR to handle any staff-related issues in the lab. We're all human... mostly.
• Project Management: Keep client projects on track and on time, meeting all contract commitments. It's like herding cats, but with more tech and fewer claws.
• Resource Coordination: Collaborate with the Digital Forensics Services Manager on resources, pricing, and delivery dates.
• Efficiency Improvement: Always look for ways to boost quality and productivity by reviewing staffing levels and costs.
• Recruitment: Lead the way in hiring new talent for the lab.
• Meeting Leadership: Run lab meetings to keep everyone informed and aligned. Donuts are optional, but highly recommended.
• Casework Review: Oversee casework to ensure they maintain high standards.
• Stay Updated: Stay on top of new developments in digital forensics to meet future client needs.
• Innovation: Explore new solutions for data extraction and analysis from unfamiliar devices. Who doesn't love a good challenge
• Staff Management: Keep an eye on attendance and punctuality to ensure everyone sticks to working hours.
• Training Plans: Create and deliver training plans to keep their team skilled and up-to-date.
• Policy Implementation: Drive company policy and process improvements. You're the policy Picasso.
• Action Planning: Team up with the Digital Forensics Services Manager on key issues and create action plans.
• Cost Monitoring: Manage the costing of forensic exams and adjust when additional work is required.
• Delegation: Delegate tasks to the right team members.

Technical:

• Compliance: Make sure all their work follows QISM and ISO procedures. They are all about dotting the i's and crossing the t's.
• Client Communication: Keep clients in the loop about the status and results of their examinations.
• Procedure Validation: Approve the use of undocumented procedures when needed, ensuring quality is maintained.
• Process Enhancement: Validate any changes to forensic processes with the Digital Forensics Services Manager.
• Quality Support: Help the Quality Manager implement quality initiatives across the company.
• Standards Monitoring: Ensure procedures and quality standards are communicated and upheld in the lab.
• Complaint Investigation: Assist with investigating and documenting complaints with the Strategic Management Team.

Business Development and Research:

• Marketing Participation: Share your insights and participate in company marketing efforts because who doesn’t want to show off their awesome team
• Client Meetings: Attend meetings with clients to discuss their needs and our client’s solutions.

Accreditation:

• Compliance: Work in adherence and promote ISO 27001, ISO 17025, FSR Code, ISO 14001, ISO 9001.

Why Join

• Innovative Environment: Work with the latest technology in a cutting-edge lab. They have all the cool gadgets.
• Career Growth: Enjoy opportunities for continuous learning and career advancement.
• Dynamic Team: Join a skilled and passionate team that loves what they do. They are basically a family (but with less drama).
• Impactful Work: Play a key role in solving complex digital investigations and making a real difference.

They are an equal-opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees.