Digital Platform Specialist - Sitecore & BAU

Salary: £34,893 to £41,050 per annum (dependent on experience)
Contract type: Permanent
Hours: Full-time
Location: Hybrid between home and Poole
Interview date: 10th or 11th April 2025
Closing Date: 2nd April 2025

About us

Our purpose is simple - to save lives at sea. We provide a 24-hour lifeboat search and rescue service, seasonal lifeguards, and water safety education and initiatives. Our lifeboat crews and lifeguards need a dedicated, professional and talented team behind them, and that is where you come in. This is your chance to join that team and help save lives every day.

Working together with partners and communities, we aim to educate, influence, supervise and rescue those at risk from drowning. We see digital technologies as crucial in helping us achieve this goal.

Some of the benefits

- Salary of £34,893 to £41,050 per annum (dependent on experience)
- Flexible working
- Starting with 26 days’ annual leave plus Bank Holidays
- Outstanding pension scheme (contributions of up to 16% of basic salary)
- Life assurance

Please visit our website for more details.

About the role

As a Digital Platform Specialist, you will be helping to improve our Sitecore maturity, by maximising the inbuilt Sitecore Experience Manager capabilities. You will be the subject matter expert on Sitecore advising the organisation on capabilities of the platform, best practice for content managers and heavily involved in the pipeline of development work.

In your first few weeks in this Digital Platform Specialist role, you can expect to:

- Get up to speed with the BAU backlog, understanding the development already planned and working with stakeholders on prioritising new development
- Manage the delivery of our BAU Sprint cycles, writing user stories and defining acceptance criteria
- Be involved in UAT of the of the organisations strategic Sitecore upgrade project
- Immerse yourself in the Sitecore platform learning the set up of the IA, components available, functionality used, 3rd party tools and data points that the system connects to
- Help to build online water safety, campaign and donation journeys that deliver on our mission to save lives at sea
- Get to grips with the Digital Experience team and our ways of working - we are a friendly and high performing team
- Collaborate with our digital studio, performance & creative teams and our partner agency to build and manage engaging digital experiences

About You

To succeed in this Digital Platform Specialist role, you will need:

- Significant experience using Sitecore Experience Manager
- To be comfortable managing and prioritising a BAU programme of work, with impeccable attention to detail, managing conflicting stakeholder expectations and deadlines
- Experience in using Google Analytics for analysis and interpretation of website performance, Google Tag Manager and OneTrust cookie management
- An understanding of Kanban, Lean and Agile methodologies would be hugely advantageous

If you have experience managing Sitecore, and are someone who is excited about driving forwards new technology capability, advocating quality control, with a pragmatic and calm approach to problem solving and a busy workload, we want to hear from you!

Safeguarding

The RNLI is committed to safeguarding; protecting a person’s health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).

Diversity at the RNLI

Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.