Digital Project manager

Digital Project Coordinator
Ruislip
£30,000 to £34,000 plus company performance-related bonus

Are you ready to take the next step in your digital career?

My client a leader in their field is seeking a highly motivated and organised Digital Project Coordinator. This role offers a chance to join a vibrant and dynamic team, working in a fast-paced environment where attention to detail and customer service are paramount.

Please note that this is NOT a high tech IT position, but is one where someone who has a creative bias can really flourish.

Any experience working with WordPress would be great!

Role Overview: In this role, you will be a vital part of the Digital team, supporting the planning and implementation of digital services for consumer promotions. You'll manage timelines, identify and mitigate risks, and build strong relationships with clients to ensure exceptional service delivery.

Key Responsibilities:

• Plan and monitor various aspects of projects, coordinate meetings, and oversee project team members.

• Handle all administration and documentation tasks using tools like Jira, Paprika.

• Determine when to involve third-party suppliers and provide clear briefings.

• Document project issues, risks, and opportunities, and contribute to project review and closure reports.

• Communicate with client contacts via email and phone, providing proactive and reactive support.

• Identify project issues and implement solutions effectively.

• Attend client conference calls and meetings as needed.

• Maintain high attention to detail and produce quality work.

• Use existing product portfolios to implement technical aspects of promotional campaigns.

• Build promotional microsites using a templated builder and collaborate with internal teams and third parties.

• Brief creative design work when necessary and support live projects using internal products and Google Analytics.

Requirements:

Essentials

• Minimum of 2 years of full-time experience in client servicing, sales, or project support roles.

• Minimum A Level education, ideally a degree.

• Proficiency in MS Word, Excel, Outlook, and PowerPoint, with advanced Excel skills for data management.

• Excellent written and verbal communication skills.

• Ability to stay focused and complete tasks despite distractions or changes.

• Strong client/customer focus.

• Thoroughness and accuracy in all tasks, with a focus on preventing errors.

• Team player with self-motivation.

• Commercial awareness, understanding costs, and the importance of margins.

• Problem-solving skills and risk identification.

• Good organisational and time management skills.

Desirables:

• Experience with Google Analytics and project management software (JIRA, Confluence).

• Project management experience in a technical environment.

• Knowledge of WordPress, HTML, and CSS.

• UI/UX experience.

• Promotional marketing experience.

• Formal project management qualification (or working towards), such as Prince 2.

• Understanding of artwork creation processes.

What’s in it for you?

• 23 days of annual leave plus bank holidays (increasing to 27 days with service).

• Bonus day off for your birthday.

• Generous bi-annual bonus scheme with typical payouts of 5-10% of salary.

• Annual training grant.

• Contributory private health scheme.

• Regular company social events.

If you meet the requirements and are eager to join an innovative and rapidly growing company, please apply now!

What you need to do now

If you're interested in this role please apply and forward an up-to-date copy of your CV. Due to the unprecedented level of applications we are currently receiving, if we have not contacted you within 48 hours of your application then please assume you have been unsuccessful on this occasion.

For the purpose of the Conduct Regulations; when advertising permanent vacancies we are acting as an Employment Agency and when advertising temporary/contract vacancies we are acting as an Employment Business.

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Keywords for this role include: Digital Project Coordinator, Project Management, Client Servicing, Digital Services, Promotional Campaigns, Technical Project Management, Google Analytics, JIRA, Confluence, WordPress, HTML, CSS, UI/UX, Promotional Marketing, Ruislip.