• Location: Watford, Hertfordshire 
• Job Type: Full-time - 4 days a week onsite, 1 day working from home. 
• Salary: Competitive

An exciting new opportunity has become available for a skilled Digital Transformation Manager to lead technology initiatives and process improvements within a growing combined services organisation.

This role involves managing a portfolio of technology projects aimed at enhancing customer and employee experiences whilst delivering exceptional event day experiences for our partners. You will work closely with the IT Manager & Chief Financial Officer as well as other key stakeholders to oversee and deliver major digitisation projects and business process improvement initiatives efficiently and effectively.

• Lead cross-functional teams to deliver projects on time, within scope, and budget.
• Collaborate with stakeholders to align project goals with business objectives and strategic goals.
• Develop detailed project plans, timelines, and budgets to ensure successful project execution.
• Define project scopes, objectives, delivery priorities, and strategies with the IT Manager & Chief Financial Officer to embed a culture of simplifying, standardising, and automating business processes.
• Conduct full business system configuration and mapping processes to professionalise services to meet customer requirements and expectations, including sharing industry best practices.
• Implement project tools and procedures, standards, and documentation to control cost, quality, change management, and programme, integrating feedback and lessons learned into the project lifecycle.
• Engage and communicate project milestones with the senior leadership team frequently 

• Proven ability to lead and manage complex projects in dynamic environments. 
• Strong ability to motivate and coordinate diverse teams to meet goals.
• Adaptable, ensuring smooth transitions and consistent service through change.
• Effective at building relationships and influencing at high levels, internally and externally.
• Proficient with digital tools and operational technology, including cloud computing, AI, machine learning, enterprise systems (ERP, CRM), and data management tools.
• Strong interpersonal, written, and presentation skills; comfortable engaging all levels.
• Flexible and collaborative, fostering teamwork and support.
• Experienced in planning and delivering complex projects.

• Competitive salary package.
• Opportunities for professional growth and development.
• Dynamic and supportive work environment.
• Access to cutting-edge technology and tools.

To apply for the Digital Transformation Manager position, please submit your updated CV to be considered immediately.