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Dynamics CRM/ 365 CE Business Analyst - Home Based

Dynamics CRM/ 365 CE Business Analyst - Home Based

Posted 4 June by Opus Recruitment Solutions Ltd
Easy Apply Ended
£60,000 per annum
New Works , Shropshire
Permanent, full-time
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Posted by Opus Recruitment Solutions Ltd
Dynamics CRM/ 365 CE Business Analyst - Home Based

Job Description
I am actively seeking an experienced Functional Business Analyst with experience implementing Dynamics 365 CE/Dynamics CRM for an exciting new role with a global service sector organisation. My client is in the process of centralising their CRM instances into Dynamics 365 CE and requires a BA to join the team to ensure successful project delivery, as well as providing assistance in concurrent integration projects.
This role is home-based, with on-site requirements in Greater London/other UK sites, depending on the project phase.
Role & Responsibilities
  • Involvement in analysing requirements, mapping processes, and developing functional design documentation
  • Testing new features, rolling out the install and config, and training new users
  • Supporting my client's business processes and analysing ways of improvement
  • Coordinating with stakeholders on project requirements/milestones
Skills & Qualifications
  • A proven track record of implementing Microsoft Dynamics CRM or Dynamics 365 Customer Engagement (CE)
  • Strong business process analysis, requirement gathering, and functional documentation skills
  • Diverse modular exposure within CRM - ideally including Sales, Customer Service, Project Service Automation, Field Service, or Marketing
  • End-to-end functional implementation cycle skills, from analysis through to go-live
  • Confident communication skills, written and verbal - solid stakeholder management ability
Benefits
  • Competitive base salary up to £60,000
  • Comprehensive company benefits package
  • Interesting D365 CE implementation/rollout project
  • Work within a like-minded team, stable company environment

Reference: 52793562

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