Ecommerce Manager

St Austell Brewery is a leading wholesaler for
drinks across the UK,supplying not only
our exceptional range of keg and cask beers but also a diverse range of
beverages, from premium wines and spirits to craft beers and non-alcoholic
options from 3rd party suppliers .

To ensure we can meet the needs of our customers and enhance our
service, we are seeking a dynamic and experienced Ecommerce Manager to drive
our online sales and enhance our digital presence.  As the Ecommerce Manager, you will be
responsible for developing and implementing strategies to optimise our online
channels, increase sales, and improve our customer experience.

This crucial role is responsible for
overseeing, managing and developing St Austell Brewery’s online ordering
platform, specifically for our wholesale customers. You will also be managing
and developing our growing Ecommerce team and supporting the Head of Sales
Operations with both internal and external relationships, whilst ensuring that
our online platform is market leading, and future proofed in line with the
company’s ambitions.

About you

• Experience of managing conversion campaigns in line with the company
  strategy, and supporting customers to onboard to the new online platform
• Able to implement effective SEO strategy, setting objectives, and working
  with the wider marketing team to ensure is content is fit for purpose, and is
  driving visibility and sales
• Experience of working with a digital agency and internal stakeholders
  to drive basket spend in line with company objectives and budgeted top line and
  bottom-line growth
• Knowledge of Umbraco or a similar CMS desired.
• Technical understanding of Microsoft Dynamics, Chorus would be an
  advantage.
• Ability to oversee the on-going design and development of the on-line
  ordering platform, in line with the current roadmap, working closely with the
  company’s web development agency and internal technical team.
• A strong understanding of evaluating and analysing a digital roadmap, able
  to prioritise and review enhancements in line with business’ needs.
• Excellent technical understanding of best practice and the ability to
  challenge our digital agency to ensure KPI’s kept on track.
• Experience of developing robust processes for user acceptance testing
  and performance troubleshooting.
• Able to prepare regular reports and analyse conversion numbers, that
  can be cascaded to the internal stakeholders, to help to build and develop our
  Ecommerce reporting dashboard
• A future thinker and planner who can look ahead to ensure the site
  remains relevant and current.
• A passion for market trends, data and commercial awareness.

What we offer in return

• 25 days’
  annual leave (plus 8 bank holidays)
• 30%
  discount on food & drink in our managed pubs & Visitors Centre
• 50%
  discount on accommodation within our managed pubs
• Fantastic
  training & career development opportunities
• Pension
  Scheme - 4% Employee and Employer. Can increase to 5% if required
• Cycle to
  work scheme
• Company
  bonus scheme
• Westfield
  Health cash plan – Claim money back for Dental, Eye Care, Physio etc.
• Westfield
  Rewards – Shopping rewards
• Free
  Parking

Additional Info

St Austell
Brewery is an Equal Opportunities employer, and we positively encourage
applications from suitably qualified and eligible candidates, regardless of
age, sex, race, disability, sexual orientation, gender reassignment, religion
or belief, marital/civil partnership status, or pregnancy and maternity. We
also welcome requests for flexible working.

Early
applications are encouraged as we’ll review applications throughout the
recruitment process and reserve the right to close the advert at any time.

Please note
that we politely request no contact from recruitment agencies or media sales.
Speculative CVs from recruitment agencies won’t be accepted, nor the fees
associated with them.   

For more
information or for a detailed Job Description, please email