eCommerce Manager
Insight Select Ltd
eCommerce Manager
2 days ago by Insight Select Ltd
eCommerce Manager / London / Hybrid – 1 day from home / £50-60,000 per annum
As the eCommerce Manager, you'll lead the digital retail strategy from end to end — optimising the website, improving user journeys, integrating digital marketing efforts, and driving revenue performance. You’ll act as the bridge between marketing, operations, fulfilment, and development, making sure every element of the eCommerce experience delivers on both brand and commercial goals.
Key Responsibilities:
Experience and Expertise:
Package:
As the eCommerce Manager, you'll lead the digital retail strategy from end to end — optimising the website, improving user journeys, integrating digital marketing efforts, and driving revenue performance. You’ll act as the bridge between marketing, operations, fulfilment, and development, making sure every element of the eCommerce experience delivers on both brand and commercial goals.
Key Responsibilities:
- Develop and execute a strategic eCommerce roadmap aligned with business goals
- Audit and optimise website UX, conversion funnels, and performance metrics
- Collaborate with marketing on campaign execution and product launches
- Own online revenue and margin performance; manage pricing, promotions, and upselling
- Oversee day-to-day eCommerce operations including merchandising and platform functionality
- Partner with fulfilment and retail teams to create seamless cross-channel experiences
- Lead A/B testing and continuous site optimisation with data-driven insight
- Manage external partners (PPC, dev, fulfilment) to budget and performance KPIs
Experience and Expertise:
- 8–10+ years of eCommerce experience, with at least 5+ in a leadership or strategic role
- Proven track record of growing online revenue and owning P&L
- Background in premium drinks, luxury goods, or high-end retail is essential
- Hands-on experience with WooCommerce, WordPress, and eCommerce tools
- Strong digital marketing awareness (SEO, PPC, email, affiliate)
- Highly analytical, commercially minded, and detail-oriented
- Comfortable with ambiguity, proactive, and solutions-driven
- Exceptional communication and stakeholder management skills
Package:
- Hybrid working – 1 day remote, 4 days in one of London’s most iconic buildings
- Exposure to both luxury retail and tangible asset innovation
- Staff discount and exclusive product access
- High-impact projects and visible career growth
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