• Lead the planning and execution of high-profile events.
• £45k salary and the chance to work at a top London venue.
• 3+ years experience of large-scale events management

Are you an experienced Event Manager looking for an incredible opportunity in a world-class venue? We are seeking a detail-oriented and proactive Event Manager to join our clients' incredible Event Management team. As a pivotal member of the team, you will play a key role in planning, executing, and delivering exceptional events across a wide range of industries. This is your chance to shape memorable experiences for clients and guests while driving the operational success of events at one of the most renowned venues in London.

Key Responsibilities:
Event Planning & Delivery

• Lead all aspects of event planning, coordination, and execution, including scheduling, logistics, and documentation.
• Conduct meetings and consultations with clients to understand their event requirements and translate those into actionable plans.
• Collaborate with internal teams such as commercial, food & beverage, cleaning, health & safety, and others to ensure flawless event delivery.
• Oversee event setup, live periods, and breakdown, ensuring all equipment is in place and any required remedial measures are addressed.
• Provide exceptional client service by resolving any issues or concerns that arise before, during or after events.
• Maintain accurate event records, including attendance figures, event costs, and client feedback.
• Ensure adherence to company procedures and health & safety legislation.
• Produce comprehensive event documentation and ensure smooth communication across departments.

Client Relationship Management

• Act as the primary point of contact for clients, working alongside their commercial Account Manager to exceed client expectations.
• Maintain clear communication on timelines, priorities, and event requirements, ensuring alignment between internal teams and clients.
• Provide constructive feedback to service providers to elevate the quality of service.
• Share knowledge and collaborate with other event managers to continuously improve service delivery.

Financial Management

• Manage event costs, forecasting, and PO creation to ensure profitability and cost-effectiveness.
• Maximise opportunities for revenue to positively impact financial performance.
• Oversee financial closure of events, including reconciling service orders and assisting the finance team with invoicing.
• Team Collaboration
• Support and collaborate with team members on events, fostering growth and development opportunities.
• Participate in department meetings, proactively contributing ideas to improve service delivery.
• Assist with other department initiatives or venue projects as required.

Reporting

• Create key event documentation, including pre- and post-show reports, debriefs, and financial reports.

Core Competencies:

• Strong written and verbal communication skills with the ability to liaise effectively with clients, team members, and contractors.
• Ability to manage multiple tasks, timelines, and event details while remaining proactive.
• Quick-thinking and adaptable, with a focus on resolving issues before they arise.
• Ensure high standards from event setup to execution.
• Lead and motivate staff, contractors, and partners throughout the event cycle.
• Build and maintain positive relationships with clients and suppliers.
• Understand and comply with venue, client, and legal regulations.
• Ability to remain composed and make effective decisions in high-pressure situations.
• Willingness to work flexible hours, including being on-site during key event periods.

Experience:

• 3+ years of experience in event planning and management within a large-scale venue/events/conference/exhibition setting.
• Proficiency with event management software and Microsoft Office Suite.
• Experience with food & beverage operations, audiovisual equipment, and event production is a plus.

Join and be part of a team that creates unforgettable experiences. Apply today and help to deliver events that leave a lasting impression!