Export Sales Executive

Export Sales Executive, Corby

£28,000 - £35,000 per annum

Background:

Our client is a leading manufacturer. Selling globally, with a strong presence in the USA, Western Europe and the UK, with 80% of sales outside the UK.

Job Purpose:

An exciting opportunity has arisen for a highly motivated Sales & Export Executive to join our Operations team.

Principal Accountabilities:

• Liaising with Dealers in Western Europe, Australia, Japan, New Zealand and the UK
• Sales Order Processing utilising MS Office & ERP systems
• Responding to customer enquiries/queries via email/phone and live chat
• Liaising with Dealers/Distribution market - Relationship building
• Managing customer expectations and aftersales support
• Obtaining freight quotes, booking freight and tracking customer orders through to final delivery whilst working with freight forwarders
• Liaising with production concerning orders
• Spare parts order processing
• Answering incoming calls
• Data entry (ERP)
• Taking payments
• Various adhoc administrative duties
• Support with social media marketing

Person Specification

The idea candidate will have at least 3 years’ experience in both Sales Order Processing and Export of goods from the UK

An organised approach to work, strong attention to detail and the ability to complete tasks in a time efficient manner.

• Exceptional written and oral communication skills
• Order processing experience essential
• Freight forwarding experience & current UK export control regulations across road, air, and sea desirable
• Customs & Excise knowledge essential - Export Sales
• Knowledge of INCOTERMS, customs regulations and government agency requirements are required
• Good working knowledge of MS Office and good understanding of ERP systems whilst having the ability to pick up technology quickly.
• Able to work to tight deadlines
• Self-Starter, confident and a good team player, excellent communication skills, relationship builder.
• Excellent negotiation skills. Strong attention to detail.

The position will report directly to the Operations Director.

Permanent position: you will be required to work Monday to Friday from the Corby Site

Salary - £28,000 - £35,000 per annum

Hours of work -Monday - Thursday 08:00 - 17:00 / Friday 08:00 - 16:00 (1hr lunch each day)

25 days Annual Leave + 8 Bank Holidays / Christmas bonus / Pension / Death in Service