Facilities Manager

We are looking for a highly organized and motivated Facilities Manager to join our dynamic team in East London. This exciting Build-to-Rent (BTR) site offers a range of modern amenities, providing a great environment to work in. As Facilities Manager, you will play a key role in ensuring this residential building is well-maintained, acting as the primary point of contact for residents regarding any facilities-related concerns.

Key Role Responsibilities:

· Collaborate closely with the General Manager to ensure the smooth and efficient daily operations of the building

· Deliver exceptional and prompt customer service to residents, ensuring their needs are met with professionalism

· Support the General Manager in overseeing building staff and ensuring team cohesion

· Act as the point of escalation for any facility-related resident complaints, addressing and resolving issues with confidence and expertise

· Contribute to and nurture the company's team culture, promoting growth and positive engagement

· Provide reliable support outside of standard working hours when required

· Monitor building performance and provide regular updates and reports to the General Manager

Who We're Looking For:

· A personable individual who excels in delivering exceptional customer service

· Relevant property qualifications (e.g., NFOPP, RICS, ARLA, ARMA, IRPM, IOSH, NEBOSH, CIBSE, CIOB, IHEEH)

· Proven experience in assisting with financial management within a property setting

· Flexibility to work outside of regular hours as needed

· Prior experience in residential properties, hotels, or the private property sector

· Proficient in computer skills, including property management software

· A strong team player who thrives in a collaborative environment

To apply, send your CV today!