Facilities Support Assistant

Facilities Support Assistant

Up to £25,000 DOE

Full time – Permanent

East Kent

Are you skilled in maintaining a smooth and efficient workplace? Do you have a knack for troubleshooting and solving facility-related issues?

Our client, a value led, family-run company, have an exciting opening for an enthusiastic Facilities Support Assistant to join their friendly team.

Duties will include:

• Handle inbound telephone calls and promptly respond to email inquiries in a professional manner.
• Overseeing data entry tasks and maintaining accurate internal documents and spreadsheets.
• Managing stock levels and processing purchase orders as needed.
• Assisting with room moves, staff relocations, and furniture setup.
• Provide a high standard of service to customers and clients, demonstrating expert knowledge and a friendly demeanor.
• Coordinating with maintenance operatives for renovations and repairs.
• Organizing repairs for IT issues or building maintenance concerns.
• Managing access control systems and issuing access keys or cards.
• Liaising with contractors for building maintenance tasks (e.g., lighting, HVAC systems, fire safety equipment).
• Conducting risk assessments on facilities and ensuring they meet safety standards.
• Assisting with renovations and developments across business sites.

A successful candidate will have/be:

• Full driving license and age 25 or over (due to insurance requirements).
• Excellent communication skills, both verbal and written.
• Proven experience in administrative or office support roles.
• Ability to work well under pressure and handle multiple tasks simultaneously.
• Strong organisational and multitasking abilities.
• Excellent communication and problem-solving skills.
• Familiarity with basic IT troubleshooting is a plus.
• Collaborative team player with the ability to work independently when required.

If you are passionate about delivering exceptional customer service and thrive in a values-driven workplace, APPLY NOW!

This role is being handled by Jasmine King, Business Support Consultant for Pearson Whiffin Recruitment.

Not quite the right role but still looking?  

Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent’s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients.  

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By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far!