Facilities & Support Services Co-ordinator

We're looking for a Facilities & Support Services Co-ordinator to work as part of wider team looking after the day-to-day operations of Castlefield Viaduct. You'll play an important role in keeping everyone safe when they visit the Viaduct and making sure they get the most out of their day. 

Hours: 15 hours per week - This is a part time role and due to the operational needs of the Viaduct will need to be worked over two days from 9.30am-5.30pm which on a Wed, Thu or Fri with the potential for occasional evening and weekend working. 

Contract: Fixed term contract until 26 September 2025 

If you would like to discuss the role further, please contact Jennifer Hall, Portfolio Operations Manager via email: .uk 

You'll join a new property with a new team delivering a unique urban project. Working two days a week from Manchester city centre, you'll be part of a small team that work within a wider context. You’ll engage with national and regional teams and external partners to help us achieve our ambitions so there’s lots to get involved in.   

You'll provide an efficient, effective, and flexible business support and facilities management service.

In this role you'll be working within the National Trust procedures and conservation guidelines as well as supporting the team, of staff and volunteers to meet its objectives by ensuring high standards in business support, compliance, customer service and facilities maintenance.

Day-to-day responsibilities include organising building maintenance and repairs, purchasing, supervising contractors on site, general and asset administration, overseeing health and safety arrangements, completing compliance tasks and internal comms. In addition to this you'll form part of a duty manager team, where you will lead the property on the designated days.

We'd love to hear from you, if you: 

• are well organised and have an attention to detail
• are able to multi-task and prioritise your own workload
• have good presentation and cleanliness standards
• are a great team player
• have good written and verbal communication skills, being comfortable communicating with people at all levels
• are flexible and customer focussed with strong customer service skills
• have experience in a Business Support environment; along with facilities or office responsibility
• have good IT Skills

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

•Substantial pension scheme of up to 10% basic salary

•Free entry to National Trust places for you, a guest and your children (under 18)

•Rental deposit loan scheme

•Season ticket loan

•EV car lease scheme 

•Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

•Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

•Flexible working whenever possible

•Employee assistance programme

•Free parking at most Trust places

Click here to find out more about the benefits we offer to support you.