Fees & Credit Control Manager (also known as Accounts Receivable Manager)

** Please submit a full application via the Millfield School website, applications/CV’s submitted through Reed will not be accepted**

Millfield School is seeking an experienced individual to oversee our fees team and manage an efficient invoicing and credit control system. This pivotal role is instrumental in actively managing debts, optimising cash flow, and ensuring adherence to our Parent contract and Scholarships and Bursaries policy.

Your responsibilities will include producing approximately 1,700 invoices three times a year with precision and timeliness. Effectively managing credit control processes, you will minimise overdue debts and handle parent inquiries and disputes regarding fees payments with professionalism and tact.

Working closely with the Financial Controller and Finance Director, you will review overdue debts, negotiate payment plans with parents in financial difficulty, and administer our bursary programme, assessing applications and recommending awards based on financial assessments in line with available funds.

The ideal candidate will have substantial experience in credit control, educational experience is an advantage, however the ability to manage credit control sensitively is essential. Strong leadership and team management skills are required, alongside proficiency in credit control and debt management. Excellent written and verbal communication skills are crucial for liaising with parents and stakeholders. This role liaises with Heads, Directors of Sport, and admissions teams on a regular basis. Proactive problem-solving abilities and the capability to work under pressure to meet deadlines are also key attributes we are seeking.

This is a full-time, year-round role, and salary will be commensurate with experience in the range of £45,000 to £50,000 per annum.

In addition, you will enjoy a range of benefits, including generous holiday entitlement, discounted freshly prepared lunches, access to school facilities, and discounts/cashback at high street shops and restaurants through the school’s Employee Assistance Programme.