Field Service Engineer

Field Service Engineer

Do you have a strong Electrical bias? Do you have experience in servicing and maintaining machinery?

We are working with a market leader in machinery manufacturing, and they now need to grow their service team with a Field Service Engineer. This is an excellent opportunity for ideally an apprentice trained engineer who is passionate about solving client issues and is excited at the prospect of working across a range of industries across the country.

Job Responsibilities

• UK and Ireland service and repair of machinery across a range of industries
• Conduct routine and preventative maintenance, diagnose issues, and perform repairs on a wide variety of machinery and equipment.
• Offer on-site technical support and training to help customers understand and operate machinery effectively
• Accurately document service activities, including work orders, service reports, and customer feedback
• Adhere to all safety and regulatory standards while performing service tasks on-site
• Serve as the primary point of contact for clients, providing exceptional customer service and resolving issues promptly and effectively
• Manage workload effectively, balancing multiple service requests while maintaining high standards of quality and efficiency.

Person Specification

• You recognised engineering apprenticeship would be beneficial
• Previous experience within field-based servicing is essential
• You must have excellent customer service skills and the ability to build relationships
• Ideally you will have an electrical bias

Hours, Pay, and Benefits

• Up to £45,000 per annum
• Monday to Thursday – 07:30am to 05:00pm
• Friday – 07:30am to 11:30am
• Overtime paid at x1.5 over a 40-hour week (x2 on Sundays)
• OTE £60,000+
• All hours are paid from the moment your leave your house until you return home - this includes flights
• Company vehicle