Financial Services Administrator
Location: Bolton, BL1 5BP
Salary: £23,000 - £26,000 per annum + Loyalty Bonus + Performance Bonus
Job Type: Full-time, Permanent (35 hours per week, office based)
A well-established Wealth Management firm based in Bolton is seeking a proactive and detail-oriented Financial Services Administrator to join their growing team. This is an exciting opportunity to work within a dynamic and supportive environment, providing vital administrative support to financial advisers and ensuring a smooth client experience.
About the Role:
As a Financial Services Administrator, you will support advisers by managing client communications, preparing documentation, and ensuring that all regulatory requirements are met. You will play a key role in maintaining high standards of client service and operational efficiency.
Key Responsibilities:
Liaising with clients and providers, handling queries, booking review meetings, and following up on outstanding information.
Preparing client files including compliance documentation, research, and illustrations.
Maintaining accurate client records and preparing portfolio valuations as requested.
Processing new business applications, fund switches, and ensuring all post-sale documentation is complete.
Supporting the end-to-end business process in line with regulatory and company standards.
Contributing to regular team meetings and maintaining a high standard of professionalism.
What We’re Looking For:
Previous administration experience within Financial Services is highly preferred (IFA and/or SJP experience advantageous).
A strong interest in Financial Services and Wealth Management.
Excellent interpersonal skills, with the ability to build strong client relationships both in person and over the phone.
High attention to detail and strong organisational and time management skills.
Confident using Microsoft Office (Word, Excel, Outlook, PowerPoint) and CRM systems (experience with Salesforce a plus).
A positive, team-oriented approach with the ability to adapt to change and solve problems creatively.
Benefits:
Company pension scheme
Health and wellbeing programme
Free on-site parking
Company events and social activities
Loyalty and performance bonuses
Requirements:
GCSE or equivalent education (required)
Full UK Driving Licence (required)
English language proficiency
Ability to reliably commute or relocate to Bolton