Customer Service Agent - Financial Services

£25,000-£27,000

Are you passionate about delivering exceptional customer service? Do you have a keen eye for detail and strong communication skills? Our esteemed client is seeking a dedicated Financial Services Customer Assistant to join their dynamic team.

About the Role

As a Financial Services Customer Assistant, you will play a pivotal role in providing top-notch service. your ability to build rapport over the phone and handle detailed administrative tasks will ensure positive outcomes and customer satisfaction.

• Deliver Exceptional Customer Service: Provide high-quality support and service to all customers.
• Communication: Handle written and verbal communications professionally and efficiently.
• Administration: Perform general administrative duties with precision.
• Fraud Detection: Identify and escalate potential fraudulent activities following company procedures.

What We're Looking For

• Experience: 2-3 years of customer service experience, ideally within financial service.
• Skills: Excellent communication skills, attention to detail, and a proactive approach to problem-solving.

Our client is deeply committed to their customers and values the dedication and passion of their employees. By joining their team, you will be part of a supportive environment where your contributions make a real difference.

Apply now !

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.