Fraud and Revenue Assurance Executive
Posted 24 June by
Pertemps London
Easy Apply
A privately owned, global digital business headquartered in central London. Established in 1999, being an internet pioneer. Today, the core brand, is a global classified ads platform enabling users to buy and sell a range of items and services, such as properties, cars, events, dating, and much more. Operating in 16 markets worldwide and generating 15 million users a month, they offer a simple and sociable shopping experience with plans to grow even further.
The Role:
We are seeking a highly skilled and experienced Fraud and Revenue Executive to join a dynamic team. The successful candidate will be responsible for identifying, analysing, and mitigating fraud and chargeback risks, as well as optimizing revenue streams. This role requires a strategic thinker with strong analytical skills and a deep understanding of fraud prevention techniques, payment processing, and revenue management strategies.
Key Responsibilities:
- Monitor transactions and activities for suspicious behaviour and potential chargeback fraud.
- Develop and implement comprehensive fraud detection and prevention strategies.
- Keep fraud and chargeback rates consistently below card networks' thresholds without impacting genuine customers.
- Utilise advanced analytical tools and techniques to analyse large datasets for fraud and revenue trends.
- Provide insights and recommendations based on data analysis to enhance revenue growth.
- Collaborate with all departments and payment processors to ensure seamless payment operations.
- Handle ad hoc requests through various channels, addressing fraud issues, refunds, payment errors, and related concerns.
- Log processing, fraud issues, and payment optimizations.
- Monitor and action every customer refund request.
- Manage monthly refund and chargeback reconciliation.
- Provide training and guidance to staff on fraud detection, prevention, and revenue optimization techniques.
- Minimum of 5 years of experience in fraud detection and chargeback prevention, revenue management, or a related field.
- Strong analytical and problem-solving skills with the ability to interpret complex data.
- Proficiency in data analysis tools and software (e.g., Tableau, Excel, Looker Studio, SQL).
- Excellent communication and presentation skills.
- Knowledge of industry regulations, payment processing, and compliance requirements.
- Good understanding of e-commerce and digital products is a plus.
- Ability to work independently and collaboratively in a fast-paced environment.
- Be part of a pioneering company in the digital space.
- Work in a collaborative and innovative environment.
- Opportunity to make a significant impact on our fraud prevention and revenue optimization strategies.
- Competitive salary and benefits package.
- Central London location with excellent transport links.
Reference: 52942369
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